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Netflix black screen on pc. Black screen with no sound |
- Netflix black screen on pc
If it does not download automatically, please click here. Iris Zheng. In this situation, you can only see the black screen but hear the sound from your device. Follow the below method to fix this problem. You can update your Google Chrome to see whether it helps or not. The graphics driver may be the reason for this problem. You have to use a compatible graphics card with correct and latest driver to work with Windows So update your graphics driver may help you solve the problem.
Option 2 — Automatically Recommended — This is the quickest and easiest option. Driver Easy will automatically recognize your system and find the correct drivers for it. But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee :. To solve the problem, try the below methods. Use the below methods, work your way down till you find a method that works for you.
Clear browser cache is a common fix for many browser issues. So try the method, it may help you solve the problem. Here we take Google Chrome as an example:. So, update your Windows to the latest version can prevent some problems. Go to netflix. It can clear the Netflix cookie but it will sign you out of your account. After that, you can sign in and try Netflix again.
The privilege issue might be the reason for this problem. With high integrity access, your browser can make full use of its features, so run your browser as an administrator to see if this fixes your issue.
Extensions are small software programs that customize the browsing experience. Therefore, to remove or disable the problematic extension can solve this issue. The Netflix black screen problem could also be caused by a virus attack. So run your antivirus software to do a security scan and clear existed viruses or malware. Be sure that your antivirus software has been updated to the latest version. The Netflix black screen problem may also be caused by the conflict between your antivirus software and Netflix.
Therefore, disabling or uninstalling the antivirus software and then restarting your computer can help you solve the error. If this method resolves the problem, you can install another antivirus software to protect your computer.
But if you are fond of the old one, contact the vendor of your antivirus software and ask them for advice. Iris is a technical writer with a passion for new tech. She likes to stay up to date with the latest tech news, and she writes tips and tricks about electronic devices, games and software to help our customers solve problems with their computers, smartphones and other electronic devices.
To install Driver Easy Click. Iris Zheng Last Updated: 10 months ago. Launch Google Chrome. Click the three dots button in the upper right corner of your browser. Select Help , then click About Google Chrome. Chrome will display the current version and automatically install available updates. Select Relaunch to complete the update. Try Netflix again. Method 2: Update your graphics driver The graphics driver may be the reason for this problem.
There are two ways you can download your graphics driver. But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee : Download and install Driver Easy. Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
Click the Update button next to the driver to automatically download and install the correct version of this driver you can do this with Free version. Be the first to like this article. By Iris Zheng.
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